YouTube is not working on your mobile or giving you problems? Don’t despair, most YouTube app problems have a solution.
In some cases, it’s just a matter of patience, adjusting some settings, or resorting to third-party tools. And to make it easier for you, we show you how to fix common issues in the YouTube app on your mobile.
YouTube loads too slowly or freezes
If you are having trouble playing YouTube videos and they are constantly loading, it may be due to your internet connection. So take a look at a speed test to rule out any failure or instability of your WiFi.
Another way to test if you have connection issues is change the quality of videos. To do this, touch the three dots menu on the video and select “Quality”. If you have set automatic or high quality, try reducing it to 720 or 480p and see if the videos manage to play.
I know, watching lower quality videos isn’t the best, but it’s a temporary fix until your connection is stable again. On the other hand, you can also try to clear cache and all data from YouTube app to resolve conflicts.
“An error has occured, please try again later”
Did this message appear while playing a YouTube video? Or maybe something like “Could not load to try again”.
Most of the time this issue is resolved restart YouTube or clear cache and data of the application. But if the problem persists, try uninstalling the app and reinstalling it. This will not only ensure that you have the most recent version, but also eliminate any conflicts that have been generated with the app.
Error “Connection to the server has been lost”
Does this message appear when you open the YouTube app or while the video is playing? This is one of the most common YouTube errors and it can be fixed in a number of ways.
Before performing any action in the app, try to turn off data or WiFi connection and turn it back on. Or simply, put the mobile in airplane mode for a few seconds. Although it seems like a simple option, it is enough to resolve this error.
If you were not successful, it will affect clear YouTube app cache. To do this, go to Settings >> Apps >> Manage apps and find the YouTube app in the list. Choose “Delete Data” and select both options, as you see in the image.
YouTube won’t open or work
If YouTube stops working and the problem isn’t your internet connection, then check that if the service does not present any problems. Yes, the dreaded “YouTube is down”.
There are several services that allow us to find out without having to resort to social networks. For example, Downdetector or Fault report. Both services work with user reports, so you can find out if YouTube is experiencing any disruption in its services.
If there is no connection, try restart the YouTube app, clear the cache and make sure the latest version is installed on your device.
YouTube videos pause
If this happens to you, it’s because your Internet connection is unstable or because an application installed on your mobile is causing conflicts.
If it is a connection problem, you can apply certain settings while your connection is reestablished. For example, you can reduce the quality of videos, as we saw in a previous post. Or turn off autoplay in the app settings.
On the other hand, if you downloaded any application that is not from Google Play, some space cleaners where you have root option, like Kingo Root, they can cause you trouble. Try uninstalling it (or disabling root permissions) momentarily to see if that’s the problem.
And if you want to rule out if there is any app causing conflict or virus on your mobile that is affecting how YouTube works, you can check the mobile with an app like VirusTotal.
Video is not available
If while browsing YouTube you come across the message “the video is not available”, don’t despair, there could be different reasons for this problem, starting with your internet connection.
If you have already tried all the basic steps … restart the app, clear the cache, update to the latest version, test the WiFi connection, then try to open the video on another device or in the browser Web available on your mobile.
If you can watch the video smoothly, try to uninstall and install the app. Or option B is use a VPN in case you have some sort of block or they apply a bandwidth throttle.
Or you can see the message you see in the image “This video is not available with Restricted Mode enabled”. Restricted mode hides videos which may contain inappropriate content, either because it was detected by the YouTube algorithm or because it has been reported by users.
If you want to turn off this option, just open your profile tab, go to General and scroll down to ‘Restricted Mode’.
YouTube does not connect to the TV
One of the options offered by the YouTube application is to transmit the videos to the screen of our Smart TV.
The dynamics are simple, you just have to select the icon to transmit and choose the device. But sometimes the “connection …” becomes eternal and you never manage to transmit the video to the television. What can you do? Start the configuration with your SmarTV from scratch.
To do this, go to the settings of the YouTube app, select “Watch on TV” and dissociate the TV that has connection problems with your mobile. Don’t worry, your device will be registered if you have the TV turned on at that time.
Otherwise, for the app to detect your TV, you will need to turn it on and connect it to the same WiFi network. Once you have completed these steps, you will see that your device appears in the “Which TV do you want to use?” Section. Select “Link” and you are done. If you have a stable connection, you will have no problem streaming your YouTube videos directly to the SmartTV