For the second time in all that is happening this year, the Tuenti network has suffered a fall that affects the entire national territory. In just a few hours, more than 400 users reported in various forums and social networks the problem with the Tuenti network, an issue that affects both calls and the internet connection through the 4G coverage provided by the operator. As of this writing, Tuenti is down and not working in most of the territories of our country.
Tuenti down: it does not allow you to call or connect to 4G Internet
It’s not you. Tuenti has fallen again for the second time since he suffered a nationwide accident in June this year. According to downdetector.es, Madrid, Galicia, Basque Country, Barcelona, Seville, Badajoz, Mallorca and the Canary Islands These are just a few of the areas affected by the fall of Tuenti, although the truth is that reports are coming from all parts of Spain.
On Twitter, user comments show us that the mobile data network (4G, HSDPA + and 3G) is not working correctly, causing constant cuts in the Internet connection. Users also said that they do not have any type of coverage, so calls cannot be made from a Tuenti line either. Fortunately, the company is already aware of the issue and, according to Tuenti’s official profile on Twitter, has confirmed that it will be resolved as soon as possible. Of course, for the moment, the origin of the problem is not known, although it is not excluded that some of the Movistar branches have been affected by the recent rain and wind storms that have ravaged our country.
We have a technical incident that affects network coverage and mobile data. The problem has been identified and we hope to resolve it as soon as possible. Sorry to bother you.
– tuenti.es (@TuentiES) November 6, 2020
If we take the July fall as a benchmark, it is highly likely that the company will compensate all of its customers by discounts on the invoice or temporary improvement of the conditions of the contracted tariffs. Quantity of mobile data available, calls with unlimited minutes … Let us remember that the previous fall lasted more than 12 hours, leaving thousands of users cut off.
At the moment, mobile data is not working. Neither the calls nor the origin of the problem. We will update the article as soon as the network status is restored.
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