Many Netflix users decide to reduce the cost of the subscription by creating a group with whom to share the cost. Netflix has a Premium subscription that allows you to use the platform on up to 4 different devices (at the same time) which allows you to share this subscription with 3 other users and share the cost of that subscription.
Related: How to know who connects to your Netflix account.
A Netflix Standard subscription is priced at € 7.99 and a Premium subscription at € 13.99. However, the Premium can be divided between 4 users and therefore end up paying: € 3.50. However, this saving can also cause problems since you will depend on the use made by the other 3 users who share the subscription with you.
As we have mentioned, the limitation of the Nerflix Premium subscription allows the reproduction of content up to a maximum of 4 devices at the same time, however this in turn is a limitation, since if a fifth user will connect, anyone of the 4 already connected will be disconnected from the service, thus preventing the reproduction of the content.
This occurs when a user belonging to the group shares their account with other users, causing more than 4 users to connect to Netflix at the same time. In this case, we may feel helpless, as we do not know who the user is connecting and from which device you do it. What many users do not know is that any of the Netflix users can know at any time the device and account that is currently connecting to Netflix.
So if you want to know which user connects to Netflix and from which device does it at a given time:
Know who connects to Netflix using your account without your consent.
– Open your browser and access Netflix, logging in with your user account.
– Once inside, click on the down arrow icon located in the upper right corner of the interface.
– In the drop-down menu, select the option: Bill
– When you go to the screen referring to your account, you will have to click on the option: Recent device streaming activity, under the section Setting.
– This will give you access to a screen where you will find information such as: Date and time of use, Location (IP) and Device.
The information displayed on this screen will give you an idea of which user is the one that is connecting as the fifth member and preventing the reproduction of the 4 legitimate ones. If you detect that someone is using your Netflix account abusively, we recommend that you log out of all currently connected devices and change the password.
To log out of all devices you will have to go to: Account> Sign Out of All Devices. Line followed you can proceed to change the password and offer it only to the other 3 users with whom you share the subscription. In this way, the extra user who makes use of Netflix will no longer be able to do so as they lack the password.