The mobile application and the desktop service to access data from our BBVA accounts are not working. It seems that the service is having connection issues, and despite the fact that at times everything seems to be working fine again, the service does not allow you to connect. Reports on portals such as Downdetector They have skyrocketed in recent minutes, where users claim to have issues connecting to mobile banking, the web and their line.

In the picture, you can see the message that appears when you try to access the mobile app. A notice appears indicating that it was not possible to access it. There is no error number associated with a failure, so It seems like a small downfall of the servers, because sometimes it is possible to access them. The reports come from Spanish territory, in cities like Madrid, Barcelona, ​​Seville or Valencia. Although crash reports have subsided over the past few minutes, outages can still occur.

BBVA has not commented on the matter, but we have a hunch that they are working on a solution. For the moment, it is advisable to be attentive to their social networks or to contact the customer service of the entity. You can do it from here. I couldn’t find any status page for your services, so the best option to check if it’s working properly is to try to access the app or web platform again.

More news on … fall

Tinder not working? Can’t log in? For some time now, Tinder servers have suffered a multitude of drops each month. Some users even claim to have been banned from the app for unknown reasons, not to mention the presence of errors that prevent login with the regular user. For all these cases, there is no one-size-fits-all solution, so we are forced to resort to a series of methods to fix all Tinder errors for Android and iOS.

Check that Tinder is not down in your country

As we mentioned at the beginning of the article, Tinder servers experience constant crashes. This ends up leading to connection issues with the app.

The easiest way to verify the integrity of the platform is based on go to the website Downdetector.es. This website serves as a “cookie” for dozens of applications and platforms. We can also use Twitter for a short search.

Go to Tinder.com

Did you know that Tinder has a web page from which you can perform the same actions as in the mobile app? It’s like that. Simply access the platform from this link and log in with our Tinder username and password. The web will automatically show us an interface very similar to that of the application.

The ideal in this case is use a computer or tablet, although it is also accessible from a phone. If the web generates an error, it’s likely that the service has experienced a general crash.

Reset your user’s access to Tinder

Sometimes the issues accessing Tinder is related to some kind of conflict with the email or phone we used to sign up for the app. The simplest solution is based on re-establishing access through the platform options. Enough with click on Unable to connect? to use another access method, which generally corresponds to access to e-mails.

Clear app cache and data

Access problems may come directly from the application. To exclude any kind of conflict, we can delete the Tinder data and cache through the system options.

On Android, this process is as easy as going to Settings / Applications and selecting Tinder. Finally We will click on Storage and finally on Clear cache and Clear data. Another equally valid option is to reinstall the app through Google and Apple Store removing all cached data.

Get an older (or newer) version of Tinder

It doesn’t all depend on Tinder servers. The public version of the app may not be fully compatible with our phone or may have an error. The solution in both cases is to use an older or newer version of Tinder.

On Android mobiles we can use sites like Uptodown to download an alternative APK. Due to system limitations, iOS does not support installing apps from external sources.

And if none of these solutions work …

Then Tinder probably banned us from the platform for violating the conditions of use of the social network. Either by sharing explicit content, uttering insults or any type of action that does not comply with the rules of the Tinder community. The alternative to this veto is to use a new user as long as we are committed to respecting the basic rules of coexistence of the match app.

My Tinder account has been blocked: how to recover a suspended account

Other news on … Android, iOS

If you are an ING Direct customer and you are having problems accessing your account, you are not alone. According to various users, the company’s mobile banking platform has stopped working and is not operational. This does not seem to apply to the various ING company web pages. Very well, the problem appears when you try to access the personal space of each user.

If you find yourself in this situation, try signing in later or trying to sign in from the Android or iOS app. However, keep in mind that using the mobile app won’t necessarily work, especially if it’s powered by the same servers.

What can I do if my online banking is not working?

In addition, there are a few adjustments you can make yourself that can help you reestablish the connection with your bank, regardless of the brand. Sometimes after fixing the problem, your browser may keep showing a connection error. It is therefore important that you clear the cache and cookies regularly and force the browser to completely reload your entire banking page. You can do this if you are a Chrome user in the following way:

1. Click on the first three points and click on Setting.
2. Open section Privacy and Security.
3. Find the fit Clear browsing data.
4. Uncheck the first option to keep your history. Make sure the other two boxes are correctly selected.
5. Define a time interval and use the button Suppress data to completely remove cache and coockies.

If you are a Firefox user, here are the steps:

1. Opens the main menu, represented by three horizontal lines. Open section Choices.
2. Go to section Privacy and Security and find the button Clean up data.
3. In the pop-up window, select both boxes and click Clean.

After taking these steps, there is a good chance that the problem will be resolved. If the result is negative, repeat this process several times and wait for your bank operators to resolve the technical problem. Obviously, these types of businesses provide customer service. In it, they can help you take additional steps to resume online service.

Other news on … online banking

WhatsApp is an application used by many, sometimes (more than it should) suffer from crashes or issues with servers. Surely you thought it was your connection and you must have investigated social media, web pages or forums to find out if your internet or WhatsApp connection was really down. Fortunately, an online media specializing in WhatsApp news and other Facebook apps has added a section for know the state of the servers. This new form is added to the others we already had to inform us of falls.

The website that added the details of WhatsApp servers and status is Wabetainfo. Shows 16 servers in the service, their status and latency. Also, we can see if WhatsApp works worldwide with the expression “ WhatsApp is online ”. In the event that it does not work properly, it will notify us that WhatsApp is down. As well as the affected servers. You can also see the details of the servers, where it gives us information on operation, servers and speed.

Besides, it also displays a graph of the latency and running services. Wabetainfo informs that the data is automatically extracted from the analysis of WhatsApp servers, every time we enter this page, Wabetainfo will connect to the service to check if it works, although the data they update automatically every 5 minutes. On the other hand, the information we see in charts and data is from the last 50 minutes.

Green, yellow and red to know the status of the servers

They also detailed the meaning of the colors. For example, if the servers are functioning properly, they will appear in green. If slowness or small problems are registered, the color will turn yellow. In the event that WhatsApp is not available, the color will turn red. Finally, it should be noted that WhatsApp servers are international and are distributed in different points. According to the web each time we connect to the app it uses a different server. Wabetainfo only collects scans from servers in Denmark.

Other news on … WhatsApp statuses

It’s Monday and the least you want is to have a complication with your schedule. You log in to start the day with a business meeting or for a history class, and Zoom does not log in.

The zoom is down? Is this a service issue or is it not working for you? We show you some possible solutions to consider to get out of this problem as quickly as possible.

Check the status of Zoom features

Before checking if there are any problems with your mobile or with the Zoom application, it is recommended to consult the status reports.

To do this, you can use the Zoom page dedicated to service status reports, which you will find in this link. There you will have a fairly detailed report of the state of the service, as it mentions which functions of Zoom are having problems, if it is a partial interruption, if it is already operational, etc.

And at the bottom, you’ll see updated reports from the Zoom team informing about the actions they’re taking to resolve the issue. For example, at this point, you mention that you are having problems with these services:

There is also a platform that can help you check if it is a service issue. For example, Downdetector, it shows you reports from users around the world, as well as charts and maps of the extent of the problem.

Check the quality of your Internet connection

This is a basic trick, but it often happens that we trust that the internet connection is stable when it is having problems. You can open Google or chat on WhatsApp without problems and not notice that your connection is dropping, but making a video call is impossible and Zoom has errors.

So do a quick test of your internet connection, using applications like Speedtest, or use any tool available on your mobile. For example, Xiaomi has a function to measure the quality of the connection from the MIUI tool.

Uninstall the application to eliminate errors

If the problem is not the Zoom service or your Internet connection, try this option.

Perhaps a new update to the Zoom app or the device software causes conflicts, and they do not allow it to function properly. It’s a tedious process as you’ll have to uninstall, install, and log back in, but it can save you a lot of frustrating time.

A detail to keep in mind before reinstalling the application is to clear the cache of the device. And make sure to give all the corresponding permissions so that the app can run smoothly on the device.

Check your mobile settings

Have you turned on the power mode? Or are you using do not disturb mode? It is possible that the settings you have made these functions cause conflicts with the way Zoom works.

To make sure that’s not the problem, take a look at your phone’s settings:

• Go to Settings >> Battery & Performance. If you have enabled Energy Saver, it will disable features that consume more power or run in the background.
• So go to “Battery saving in applications”
• Find Zoom in the list of “Restricted applications” and change the option to “Unrestricted”

In this way, you can activate power saving without causing conflicts with all zoom functions

Look for alternatives to have a plan B

While Zoom has become one of the indispensable tools these days to continue our work or our school, we cannot always depend on it. When Zoom’s service is down, the solution is no longer up to us.

So have alternatives always available on your mobile, such as Skype, Google Meet, Microsoft Teams, among other proposals. Prepare your team so they know that if Zoom is not working, they can temporarily stay in their second trusted app.

And you can apply the same dynamics to any meeting or project under your control. This way, you won’t waste time and you will avoid headaches.

Like any third-party app, Instagram is not foolproof. While this usually doesn’t show any issues with operation, the truth is that for some time now, few users have been reporting errors with intentions similar to “Instagram does not open”, “goes blank” or “Instagram white screen”. The resolution of this problem depends on the origin of the error, and this time we will try to solve the problem by three easy methods.

Your Wi-Fi or data plan may be the cause

If you visit this page, you probably have no problem with your WiFi connection. But what about 3G / 4G / 5G data?

Nothing like check the amount of data consumed during the month in the on-call operator’s application valid. If we’ve exhausted all the gigs, it’s likely that our phone company has limited the internet speed, so the Instagram feed won’t load.

Restarting can always be the solution

A more than obvious but maybe not so popular solution is to restart the mobile. Have you tried turning the phone off for 30 seconds and then turning it back on? It is likely that all the evils of Instagram have disappeared with the ignition of the smartphone.

The technical explanation is that the application cache is cleaned, as well as the background processes it can generate a kind of conflict.

Verify that Instagram is not down

Are you sure the error is from the app? Currently, many pages collect the status of Instagram servers by reporting users. Descent detector is one of the best pages in this regard, and you only have to take a look around the web to verify that, indeed, Instagram is down (or not).

If so, we’ll have to wait for the servers to recover from the crash, as it happened last week in Spain and much of Europe.

Sign out of Instagram and delete app data

If the problem is not with the Instagram servers, but with the application itself, we will have to resort to erasing all traces of it on the phone.

The first thing that we will have to do, first of all, is to delete the Instagram user account. As easy as going to Instagram settings through the side menu found by swiping our profile to the left. Once inside, We will click on Quit and Instagram will automatically delete our account from the app, not from your servers.

The next step to erase Instagram data completely is to go to Android settings; specifically in the Applications section. Inside Instagram We will click on Storage and finally on Clear storage and Clear cache.

With this we will delete all the information of the application in the mobile. Finally, we will restart the app with our usual user data.

Or reinstall the Instagram APK

If none of the above worked, it’s time to reinstall Instagram. As it is likely that this error is due to a bug in a version present in Google Play, the best way to fix the white screen issue on Instagram is install the APK from an external page.

APK Mirror is the page we will use in this case. Once inside, we will download the latest version of the app and access the security settings in the Android Settings app. Second act, we will enable the option to install apps from unknown sources.

Now we can reinstall the app, not without first uninstalling the installed version of Instagram on the mobile.

Other news on … Android

YouTube is not working on your mobile or giving you problems? Don’t despair, most YouTube app problems have a solution.

In some cases, it’s just a matter of patience, adjusting some settings, or resorting to third-party tools. And to make it easier for you, we show you how to fix common issues in the YouTube app on your mobile.

YouTube loads too slowly or freezes

If you are having trouble playing YouTube videos and they are constantly loading, it may be due to your internet connection. So take a look at a speed test to rule out any failure or instability of your WiFi.

Another way to test if you have connection issues is change the quality of videos. To do this, touch the three dots menu on the video and select “Quality”. If you have set automatic or high quality, try reducing it to 720 or 480p and see if the videos manage to play.

I know, watching lower quality videos isn’t the best, but it’s a temporary fix until your connection is stable again. On the other hand, you can also try to clear cache and all data from YouTube app to resolve conflicts.

“An error has occured, please try again later”

Did this message appear while playing a YouTube video? Or maybe something like “Could not load to try again”.

Most of the time this issue is resolved restart YouTube or clear cache and data of the application. But if the problem persists, try uninstalling the app and reinstalling it. This will not only ensure that you have the most recent version, but also eliminate any conflicts that have been generated with the app.

Error “Connection to the server has been lost”

Does this message appear when you open the YouTube app or while the video is playing? This is one of the most common YouTube errors and it can be fixed in a number of ways.

Before performing any action in the app, try to turn off data or WiFi connection and turn it back on. Or simply, put the mobile in airplane mode for a few seconds. Although it seems like a simple option, it is enough to resolve this error.

If you were not successful, it will affect clear YouTube app cache. To do this, go to Settings >> Apps >> Manage apps and find the YouTube app in the list. Choose “Delete Data” and select both options, as you see in the image.

YouTube won’t open or work

If YouTube stops working and the problem isn’t your internet connection, then check that if the service does not present any problems. Yes, the dreaded “YouTube is down”.

There are several services that allow us to find out without having to resort to social networks. For example, Downdetector or Fault report. Both services work with user reports, so you can find out if YouTube is experiencing any disruption in its services.

If there is no connection, try restart the YouTube app, clear the cache and make sure the latest version is installed on your device.

YouTube videos pause

If this happens to you, it’s because your Internet connection is unstable or because an application installed on your mobile is causing conflicts.

If it is a connection problem, you can apply certain settings while your connection is reestablished. For example, you can reduce the quality of videos, as we saw in a previous post. Or turn off autoplay in the app settings.

On the other hand, if you downloaded any application that is not from Google Play, some space cleaners where you have root option, like Kingo Root, they can cause you trouble. Try uninstalling it (or disabling root permissions) momentarily to see if that’s the problem.

And if you want to rule out if there is any app causing conflict or virus on your mobile that is affecting how YouTube works, you can check the mobile with an app like VirusTotal.

Video is not available

If while browsing YouTube you come across the message “the video is not available”, don’t despair, there could be different reasons for this problem, starting with your internet connection.

If you have already tried all the basic steps … restart the app, clear the cache, update to the latest version, test the WiFi connection, then try to open the video on another device or in the browser Web available on your mobile.

If you can watch the video smoothly, try to uninstall and install the app. Or option B is use a VPN in case you have some sort of block or they apply a bandwidth throttle.

Or you can see the message you see in the image “This video is not available with Restricted Mode enabled”. Restricted mode hides videos which may contain inappropriate content, either because it was detected by the YouTube algorithm or because it has been reported by users.

If you want to turn off this option, just open your profile tab, go to General and scroll down to ‘Restricted Mode’.

YouTube does not connect to the TV

One of the options offered by the YouTube application is to transmit the videos to the screen of our Smart TV.

The dynamics are simple, you just have to select the icon to transmit and choose the device. But sometimes the “connection …” becomes eternal and you never manage to transmit the video to the television. What can you do? Start the configuration with your SmarTV from scratch.

To do this, go to the settings of the YouTube app, select “Watch on TV” and dissociate the TV that has connection problems with your mobile. Don’t worry, your device will be registered if you have the TV turned on at that time.

Otherwise, for the app to detect your TV, you will need to turn it on and connect it to the same WiFi network. Once you have completed these steps, you will see that your device appears in the “Which TV do you want to use?” Section. Select “Link” and you are done. If you have a stable connection, you will have no problem streaming your YouTube videos directly to the SmartTV